Customer Service

Everything we do at Sunny’s is built on our passion to have a great range of products at the lowest price. This passion has got us to where we are today.  We have six stores in the North Island fully packed with bargains with more on the way! 

If you ever have any questions or problems, we are more than happy to help!  See our Contact Details here or alternatively you can flick us a quick message here.

Shopping on our website

Sunny’s accepts the following options:

  • Visa and MasterCard
  • Internet Banking
  • Credit Card
  • PayPal

All prices shown are in NZD

Promotional codes

To apply a code that you have received, proceed through checkout. Once you’re on the payment page, enter the code exactly as it appears in the "Using a Promo Code” field. Codes are case sensitive. Click apply to activate that code. If your discount qualifies, it will be displayed in your payment summary. If the product is excluded from the promotion or the code is expired, the code will not apply. Only one promo code per order will be applied.

Cancel or change your order

If you need assistance with viewing or editing your order you can live chat with one of our representatives or alternatively send us a message here and we will get back to you as soon as possible.

Please note:  Our Representatives only work Mon-Fri 9am-5pm; Outside of these times you will need to use the 'Contact Us' Form

Where can I find a Sunny’s Variety Store?

We  currently have 6 sixes stores in the North Island fully packed with bargains.  Check out our Store Locator page to find your nearest store.

Shipping

Delivery Rates

To ensure you always pay a fair price for delivery you will be presented with exact shipping rates in the checkout, based upon the items you order and your delivery address. 

If by any error you are over-charged shipping, we will refund the surplus back to you.  

Rural Delivery – +$5 per Order

If you live in at a rural address you must select the Rural Delivery option at the Checkout for your item to be delivered. Unfortunately courier companies sub-contract rural deliveries to Post Office Operators and this fee is on-charged to Sunny's.

Failure to Select this option will cause delay to the delivery of your parcel until we receive payment.

Delivery Times

All items are dispatched on Tuesdays & Thursdays.  Order cut-off time is 11am.

We use Fastway Couriers for orders. Deliveries are usually 1-2 day, but please allow an extra day for parcels to reach the South Island and for Rural deliveries.